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UK Consumer Law • Consumer Rights Act 2015 (ss.9–11, 20, 22 & 24)

Bought a Faulty Car & the Dealer Is Refusing a Refund? Enforce the Consumer Rights Act 2015

A motor dealer cannot hide behind 'sold as seen' or force you onto a third-party warranty. Check your 30-day short-term or 6-month final rejection rights and ask Priya Kapoor 2 free questions now.

🧮 Consumer Rights Act 2015 Vehicle Rejection Checker

Instant UK Statutory Assessment
Complete or adjust the fields above to calculate your exact UK statutory position, compensation estimate, or limitation deadline.

⚖️ UK Statutory Position Across Jurisdictions

🏴󠁧󠁢󠁥󠁮󠁧󠁿 England & Wales Statutory Authority Consumer Rights Act 2015 ss.9–11, 20, 22 & 24 (30-day short-term right to 100% refund; 6-month reverse burden of proof) & Consumer Credit Act 1974 s.75
🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scotland Statutory Authority Consumer Rights Act 2015 & Consumer Credit Act 1974 s.75 (Applies UK-wide; enforced via Sheriff Court Simple Procedure up to £5,000 or Motor Ombudsman)
🇬🇧 Northern Ireland Statutory Authority Consumer Rights Act 2015 & Consumer Credit Act 1974 s.75 (Applies UK-wide; enforced via NI Small Claims Court up to £5,000)
🏛️ Primary Resolution Forum & Limitation Deadline Forum: Motor Ombudsman / Section 75 Finance Lender Claim / Financial Ombudsman / County Court
Time Limit: 30 calendar days for absolute Short-Term Right to Reject (100% refund); 6 months reverse burden of proof

❓ Frequently Asked Questions (Consumer Law)

Can a used car dealer tell me to claim on the warranty instead of refunding me?

No. A commercial warranty is an optional addition and cannot replace or reduce your statutory rights under the Consumer Rights Act 2015 against the selling dealer.